SHIPPING & RETURNS

SHIPPING
Regular Flat Rates:
  • FREE SHIPPING on Domestic orders over $200
  • $10 Shipping on all Domestic Orders under $200
  • $20 Shipping to Canada and Mexico
  • $30 on all other International Orders
  • Expedited Shipping- Additional $10 per order (in addition to the $10 fee for orders under $200)
  • Our products are shipped using the following carrier: USPS.

The normal processing time for orders is 1-2 business days. After that, delivery time within the United States is 1-4 business days, and 10-15 business days internationally. Please keep in mind that during the holidays, these time estimations may vary.

By selecting "EXPEDITED" Shipping at checkout, your order will be shipped within 24 hours of receiving (possibly same day if the order is placed before 10am EST. and the next "quickest" shipping rate to your area will be selected per your shipping zone. 

All orders ship from Hollywood, FL 33020 via USPS FIRST CLASS MAIL unless Expedited Shipping is selected.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from carrier services to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges once the package has exited the United States.

SHIPPING POLICY

Our products are shipped using the following carrier: USPS. You will be responsible for paying for your own shipping costs for returning your wrong or defective item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item unless insurance and tracking are used.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Additional non-returnable item:
Gift cards

RETURNS POLICY

Disclaimer

Please note that beauty is not a size and swimsuits may fit differently on you and your curves than the model shown. We encourage you to refer to our size chart and order the proper size to fit and accentuate your particular body.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns

  • You have 14 calendar days to return an item from the date you received it
  • Hygienic liner in bottoms must be in tact
  • Swimwear should not be washed
  • Tags are to not be removed
  • Cannot have any damage to the swimsuit (Missing accessories, pulled threads, etc).
  • Returns that do acknowledge the above will be returned to sender.

Exchanges (if applicable)

If you would like to exchange, we will do so by store credit only. Please send us an email at sales@jall.com and we will direct you as to where to ship your defective or wrong size item.